Frequently Asked Questions
Who are we ?
Explore the automotive world with Povcars. Our company specializes in the sale of automotive accessories & spare parts, miniature figurines and sports car posters.
Our team of three car enthusiasts has become known for sharing videos and photos of cars on social media since 2020. With over 90,000 subscribers, our concept is simple: Most of our posts are taken from the driver's view, the "Point Of View". We are taking the gamble of launching into sales in March 2023.
We offer affordable and quality products & accessories for the maintenance of your vehicle.
We also offer a training program on request to help you improve your communication strategies on social networks. Contact us to find out more!
How to contact us?
Need to contact us? We will be happy to answer your requests. Click here .
How long will it take to receive my order?
Free delivery from 29€ of purchase.
Order processing and shipping times are 2 working days maximum, after your purchase.
For products from France : Delivery in 2 to 5 working days .
For products from China : Delivery in 5 to 10 working days .
For products from Turkey : Delivery in 7 to 20 working days .
The email address contact@povcars.com is used for order confirmations, shipping and tracking. For any additional information, contact this same address.
Where does my order come from?
We work with suppliers all over the world. Transparency is essential within our company, which is why you will find the origin of shipment at the bottom of the page of each product sheet.
Why is my order at a relay point?
Some of our products are delivered to the relay point closest to your delivery address provided during your purchase.
Delivery to Mondial Relay and Relais Colis relay points provides additional security against parcel theft/loss of parcels.
We undertake to ensure that your orders are delivered within a maximum radius of 3 kilometers from the address provided (5 if there is no other solution).
Regardless of the type of delivery carried out, you will be kept informed of the position of your order via the email address contact@povcars.com
Can I cancel my order?
You can cancel your order by clicking here , as long as it has not been shipped .
How to make a return?
The right of withdrawal for your purchases, including full reimbursement of your purchases, whatever the reason, is possible up to 14 days.
Shipping costs are the responsibility of the buyer, and amount to 4.99 euros per kg. Click here to obtain your return slip
For more information, please contact us .
